TeleRehabilitation | Leading Edge Physiotherapy Alberta | B.C. Physical Therapy

Leading Edge TeleREHAB: Virtual Physiotherapy & Occupational Therapy Across Alberta and British Columbia

Introducing TelePhysio & TeleOT Services

Leading Edge Physiotherapy is proud to offer Telemedicine services—including TelePhysio and TeleOT—to patients across Alberta. In response to the challenges posed by COVID-19, we’ve expanded our care model to include TeleREHAB, allowing you to access expert rehabilitation services from the comfort and safety of your home.

What Is TeleREHAB?

TeleREHAB is the remote delivery of rehabilitation services using secure internet and telecommunications technology. With high-speed connections and webcams, our team can perform thorough assessments and guide personalized treatments virtually.

Services include:

  • Secure video and voice conferencing
  • Remote exercise prescription and progress tracking
  • Real-time consultations with licensed physiotherapists and occupational therapists

Types of TeleREHAB Services We Offer

We provide three core virtual services:

  • Clinical Assessment: Evaluate your movement, function, and symptoms from your home
  • TelePhysio: Injury advice, pain management, exercise plans, and self-care strategies
  • TeleOT: Ergonomics, concussion care, cognitive rehab, and home adaptation guidance

These services are ideal for managing:

  • Injury recovery
  • Chronic pain
  • Pelvic health
  • Vestibular disorders
  • Concussion symptoms

How TeleREHAB Works — It’s That Easy

Step 1: Contact us and request a TeleREHAB appointment via our online form
Step 2: Our team will schedule your session, confirm details, and discuss fees
Step 3: You’ll receive an email with intake forms, consent documents, and a secure video link

No downloads. No accounts. Just click the link and join your session using a browser on your smartphone, tablet, or computer.

Appointment Options & Duration

  • Basic TelePhysio / TeleOT Assessment: 30 minutes
  • Basic Treatment: 15 minutes
  • Complex Treatment (multi-site or vestibular): 30 minutes
  • MVA Treatment: 30 minutes
  • Tele-Pelvic Health Assessment: 45 minutes
  • Tele-Pelvic Health Treatment: 30 minutes
  • Tele-Ergonomic Evaluation (includes report): 15 minutes
  • Cognitive Rehabilitation: 60 minutes

Fees & Insurance

We’ve adjusted our fee schedule to make virtual rehabilitation more accessible for Albertans. Many insurance providers now recognize TeleREHAB as an essential service, but coverage may vary—please check with your insurer. Contact us directly to discuss pricing.

Limitations of TeleREHAB

While TeleREHAB is highly effective, it does have limitations. Some hands-on techniques used in traditional therapy cannot be replicated virtually. However, we can still offer:

  • Accurate diagnosis through history and observation
  • Customized treatment plans
  • Self-management strategies, exercises, and mobilizations

Studies confirm that telerehabilitation is a valid and reliable method for treating a wide range of orthopedic and neurological conditions.

Advantages of Virtual Rehab

  • Safe and secure from your own home
  • Ideal for quarantine, mobility issues, or remote locations
  • Access to expert care regardless of geography
  • No travel, no waiting rooms, no hassle

What You’ll Need

  • A device with internet, camera, and microphone
  • A quiet, private space
  • Loose-fitting clothing (shorts for lower body, tank top for upper body)
  • A stable Wi-Fi connection

We recommend logging in 5 minutes early to ensure everything runs smoothly.

Why Choose Leading Edge?

We’re not just a virtual service—we’re local, right here in Alberta. That means we can follow up in person when needed and continue your care seamlessly. Our team is known for combining technology, hands-on expertise, and compassionate care to help you heal.

Ready to Book?

We’re excited to help you get started with TeleREHAB. Whether you’re managing pain, recovering from injury, or seeking expert advice, we’re here for you.

Contact us today to book your TelePhysio or TeleOT appointment.

If you still have questions, just send us an email—we’re happy to help!

In order to utilize our TeleRehabilitation services, you will be asked to read and verbally acknowledge consent to undergo assessment, evaluation or treatment.

Informed Consent Expectations
Our Regulatory Body sets standards and requires that you will need to agree to:

  1. To receive services via telerehabilitation rather
    than in person.
  2. Consent to videotaping, recording or otherwise storing
    information and data from the telerehabilitation
    session. (Our platform does not store any information from the session)
  3. Consent to the transmission of information via telerehabilitation technologies (Doxy.me).
  4. Consent for the participation of other health-care providers or your family in the provision of care. (If applicable)the presence of these individuals while delivering services.

Our consent form must be downloaded and read PRIOR to your initial visit. Verbal acknowledgement of this consent is required prior to any provision of service.

Nope… You will be sent a link which you simply click and you will be greeted at your appointment time. If we do not start the session right on time, please be patient as it may be due to another session extending into your timeline. You will receive the full time allotted for your session.

Doxy.me platform takes privacy and security very seriously. Through this platform, they implement state of the art security and encryption protocols to assure that data integrity and privacy is maintained.

As a result, Doxy.me complies with HIPAA, GDPR, PHIPA/PIPEDA, & HITECH requirements.

All data is encrypted, your sessions are anonymous, and none of your information is stored. We use the AES cipher with 128-bit keys to encrypt audio/video, and HMAC-SHA1 to verify data integrity.

The following steps should be done by you and your provider:
1. Use headphones
2. Reduce the volume of speakers
3. Move the microphone away from the speakers

1. Restart your computer: restart your computer before your first call.
2. Wifi: be close to your wifi router, make sure no other parties on the network are using up the bandwidth, and you don’t have a lot of browser windows open.
3. CPU/GPU usage: ensure no high intensity programs are running on the computer.

Not everyone is appropriate:

Just like in a clinic setting, not all people who are assessed by the physiotherapist are appropriate for physiotherapy treatment. Your physiotherapist will communicate with you if they feel that you need further assessment by a medical practitioner, need imaging, would benefit greater from seeing a physiotherapist in person, or would benefit from seeing a different therapist – either separately or in conjunction with the physiotherapist.

  1. Refresh your browser and ensure you have a good internet connection
  2. Log back into the virtual waiting room
  3. If you are still having difficulty connecting you will receive a prompt phone call from your therapist
  4. You will not be charged for sessions that are not completed due to connection issues or technical difficulties

Request an Appointment

Questions or other inquiries sent via webform will be responded to within 48 hours. The more you tell us, the more detail we can provide.

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